Taskss Support

How can we help?

Account and sign-in

Check that you are using the same email address on every device. If you have forgotten your password, use Reset password from the sign-in screen.

Offline changes and sync

The native apps queue changes made offline. Reconnect, open Taskss and use Settings, Sync now. The Sync section shows pending or parked changes that need attention.

Notifications

Check Taskss under your device notification settings, then open Settings, Notifications and email to confirm the reminders you want are enabled.

Taskss AI

Switch it on in Settings, Taskss AI. Tap the Taskss AI button to chat, or hold it to speak a task. Choose there which parts of Taskss it may read; it never reads your journal. Taskss AI uses a partner AI service to answer you; see section 5A of our privacy policy.

Encrypted journal

Your journal passphrase is never sent to Taskss. We cannot reset or recover it. If you still know it, unlock the journal on a trusted device before making changes.

Account deletion

You can start deletion inside Taskss or through our account deletion page. The page explains what is removed and when.

Privacy and data

Our privacy policy explains what Taskss collects, why it is needed, the services involved and how to exercise your data rights.

Contact Taskss Support

For anything not answered above, email admin@bighelpers.in. Include the device type, Taskss version shown in Settings, and a short description of what happened. Do not send your password or journal passphrase.

Account security: Taskss Support will never ask for your password, one-time code or journal passphrase.